You may request a return if the item you receive is defective, damaged, or incorrect. To be eligible, the product must be unused, in its original packaging, and reported to us within 7 days of delivery.
Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through a method we arrange with you since we only accept cash on delivery orders.
Exchanges
We may offer an exchange if the product you receive is faulty or not as described. Please contact us to arrange an exchange when applicable.
Non-Returnable Items
Certain products such as personal care items, customized goods, or items marked as final sale cannot be returned or refunded.
How to Request a Return
To initiate a return, please contact us at [email protected] with your order details and reason for return. Our support team will guide you through the process.
Processing Time
Refunds or exchanges will be processed once the returned product has been received and inspected. Processing times may vary depending on your location.